Courtesy Entertainments strives to provide the best possible entertainment experience. However, we understand that unforeseen circumstances may arise. Please review our Refund, Return, and Cancellation Policy below:

Ticket Sales

1. Non-Refundable Tickets:

• Unless otherwise stated, all ticket sales are final and non-refundable.

2. Event Cancellations and Postponements:

• In the event of an event cancellation, Courtesy Entertainments will offer a full refund to all ticket holders.
• For event postponements, ticket holders will have the option to:
  • Receive a full refund.
  • Exchange their tickets for the rescheduled date.

3. Lost or Stolen Tickets:

• Courtesy Entertainments is unable to replace lost or stolen tickets.

Ticket Returns

1. Defective Tickets:

• If you receive defective tickets, please contact our customer support team within  +971 56 422 4258 days of purchase. We may offer a replacement or refund.

2. Unwanted Tickets:

• Unfortunately, we cannot offer refunds or exchanges for unwanted Tickets.

Cancellation Policy

1. Event Cancellations:

• Courtesy Entertainments reserves the right to cancel or postpone events due to unforeseen circumstances, such as inclement weather or artist cancellations.

2. Ticket Cancellations:

• Once a ticket purchase is confirmed, it cannot be canceled.

Customer Support

If you have any questions or concerns regarding our Refund, Return, and Cancellation Policy, please contact our customer support team at:

• Email: info@courtesyentertainments.com
• Phone:  +971 56 422 4258

Please note that this policy may be subject to change without notice. We encourage you to check our website or contact our customer support team for the most up-to-date information.